Frequently Asked Questions

FARM

What are your hours of operation?  The farm is only open on specific days and times based on the plant/bloom season.  All other times we are open by appointment only.

Do you host an annual open garden?  Yes, we normally do but our annual Open garden is cancelled for 2021.

DAHLIA TUBERS

There are a number of WD dahlias on the web site. What does WD stand for?  WD in the name of a dahlia, means that it is one of our hybrids.

Do you take dahlia tuber pre-orders from season to season?  No we do not take pre-orders of dahlia tubers.

When do you start selling dahlia tubers?  We typically begin selling dahlia tubers mid to late March.

If I place more than one order will you combine shipping? Yes, we will combine orders, shipping charges will also change.

Can I pickup my order early?  The orders will not be ready before the pick up dates stated.

When and how do you start shipping dahlias?  We begin shipping the dahlia tubers in April, weather dependent via Canada Post.

Where do you ship? Within Canada only.  Please note we upcycle for shipping boxes.

Will I receive all I ordered? Tubers that are shown on the website are what we have available that season, however it is possible when it comes to processing the order that we may encounter a situation where the tubers ordered are just not good enough to send. In that case you will be notified of the shortage and your purchase will be refunded.

What are the shipping costs?  Shipping rates are calculated on the average of the costs from our previous shipping season plus any increase that Canada Post has put in place for the present shipping year. Shipping 2021 is as follows:

0 to $50.00 – $14.00

$50.01 – $90.00 – $21.00

$90.01 – $130.00 – $26.00

$130.01 – $175.00 – $34.00

$175.01 and over – $41.00

Why does shipping show up when I place dahlia tubers in my cart?  Dahlia tubers when placed into a cart will default to a shipping option.  To change this, click on the pick up item option, found under each of the dahlia tubers you’ve put into your cart. This can be found on the bottom of your checkout page.

What if I want to have my dahlia tubers shipped but also want to pick up an item? Reminder-We only ship dahlia tubers. We recommend to place two orders, one for your dahlia tuber selections which you can set to a shipping option. Your second order would be for your roses or peonies selections. Our system will automatically set it  for pickup. 

Can I pickup my order?  Yes pick up at the Warwick Flower Farm. Spring 2021 order pick up dates are  April 17-18 Hours 10:00-4:00 Rose pick up dates are April 17, 18, 23, 24, 25 10:00-4:00.

What is your dahlia tuber guarantee?  We do our best to provide high quality disease-free, true to type dahlia tubers.  Each dahlia tuber will have at least one viable eye and is suitable for planting.  Once you receive your dahlia tubers we can not guarantee them any further.  It is your responsibility to give them the care they deserve to grow and thrive.

ONLINE STORE PAYMENT INFORMATION? We use GPay or Paypal which accepts debit and credit cards. We recommend customers have a paypal account setup prior to placing their order for a quicker and seamless transaction experience. We do not keep any personal information on our web site. Click here for our privacy page.

How do online sales work?  It is possible to have items in a cart and once you proceed to payment that you may get a notice that an item is not available, this is because items placed in the cart are not reserved until payment is received. 

Why aren’t all the dahlias showing up when you click a certain category, for eg. White, it shows 15 different white dahlias, but only 9 show up?  Once a dahlia has sold out it no longer shows up on the page, however the system remembers that we had 15 white dahlias for sale, but it will only show 9 of the dahlias that are still avaiable to purchase.

Why does the inventory of dahlias change? Sometimes customers cancel orders and those dahlia then go back into circulation for sales. We also sell dahlia tubers off site, so inventory will reflect changes that occur because of that.

POTTED PEONY OR/AND ROSES

Do you ship potted peonies or potted roses?  No potted items are available for local pickup only.

When will the 2021 rose selections be available? Our 2021 Rose order has been delayed.

FRESH FLOWERS

What flowers can I purchase from your web page?   We offer fresh cut flowers from early spring to late fall.  Be sure to browse the seasonal floral category to see what fresh flowers are available.

Where do you sell your fresh flowers?  Discovery Foods in Willow Point, and Oyster River.  Edible Island, on 6th St., Courtenay and at the Comox Valley Farmer’s Market Saturdays, Headquarters Rd., 9-1. We also have a Flower Stand at 1432 Lupin Dr., Comox. (A notice will be posted when our Flower Stand is opened for fresh bouquets) Fresh flowers may also be purchased via the farm, contact us if you’d like to place an order. Our fresh blooms can be found in the beautiful floral arrangements from the 5th St. Florist in Courtenay.

Do you offer floral wedding packages? Do you have experience with wedding bouquets/arrangements?  Yes, we have done numerous weddings, large and small.  We have various options to choose from. DIY brides to full service packages. Please contact us for current prices and options.

Do you delivery fresh flowers?  Yes we offer delivery within the Comox Valley and Campbell River. We ask for at least 2-3 days’ notice. Contact us for further details.

Do you offer Wholesale?  Yes, please contact us for details.

CHRISTMAS SEASON

Do you have a Christmas Season?  Yes we offer locally grown Christmas season products such as wreaths, swags, gnomes, and fresh floral arrangements of various sizes.

OTHER

Do you sell any other products that are not on your webpage?     Yes, it is possible that we may have various potted perennials for sale in the spring at the farm or the Farmer’s Market.  Our dried flower options include floral arrangements and wreaths which are available in the fall and spring.

                                                   We work very hard to ensure that we are providing quality service and products

                                        Thank you for supporting our small business